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Outsourced IT Services for Denver Businesses

IT Support

Unlimited Tech Support, One Flat Rate

Full-Service IT Services For Your Small Business

Denver IT Support Services

Having an in-house IT department gets expensive quickly, especially for a small business. Even small departments come with a great deal of overhead, and their services can get overwhelmed quickly in the event of an IT emergency. 

At eCreek IT Solutions, we manage all of your IT services and take a proactive approach to your business technology by implementing processes that prevent possible technological emergencies before they happen. We monitor all devices 24/7 to provide immediate solutions should an emergency arise, so you can feel confident that you have the IT support needed no mater the situation you’re facing. Already have an IT department that needs a little help? We also offer co-managed IT services to give your team the support they need to thrive.

Unlimited Remote Support

Help Desk Support

Whether it’s a minor bug or a complete network shutdown, eCreek IT Help Desk Support is here to solve your problems. Unsure if it’s a server issue or a hardware malfunction? No problem. We serve as your single point of contact—just open a ticket, and we’ll handle the rest. Our team can remotely access your systems in emergencies, and thanks to our convenient Denver location, we can swiftly arrive on-site to resolve any issues when necessary.

Outsourced IT Support

IT Consulting for Denver Business Owners

Navigating which technologies to integrate into your business operations can be challenging for Denver business owners. Many companies promise increased productivity and reduced costs with their “top-of-the-line” software, but not every program fits every industry. At eCreek IT Consulting, we focus on understanding your unique business needs and provide tailored insights on how technology can elevate your company to the next level.

Optimize Your Technology for Peak Performance

Server Support and Network Management

Whether cloud-based or on-site, eCreek ensures your server operates at peak performance with our comprehensive Server Support and Network Management services. Our skilled IT technicians handle everything from server setups, software installations, and hardware support to security diagnostics, backups, and more. We customize our network management services to meet your business needs, offering scalable solutions essential for your operations. Additionally, we can implement firewalls, recommend upgrades, and provide necessary equipment to keep your network secure and efficient.

IT Support Whenever You Need It

24/7 Remote Monitoring

Experiencing website downtime in the middle of the night or network crashes during holidays? Not a problem. Our IT Help Desk offers 24/7 remote monitoring, so you don’t have to wait until Monday to get back to work. We continuously monitor your systems, checking if a computer is running too hot, hard drives are getting full, and other critical health indicators for individual devices and your network as a whole. With eCreek’s round-the-clock support, your business operations stay smooth and uninterrupted.

IT Support for MDM

Mobile Device Management

Smartphones, tablets, and laptops are now essential components of business infrastructure, and their importance continues to grow. At eCreek, we provide, manage, and secure all mobile devices within your company network, ensuring they operate optimally regardless of type or operating system. Protect your business’s data both in and out of the office with our comprehensive mobile device management and security services.

IT Equipment Sourcing & Setup

Device Procurement

At eCreek, we streamline the device provisioning and procurement process from order placement to delivery, eliminating bottlenecks and simplifying setup. Whether you need replacements or brand-new equipment, acquiring the devices you need is just a phone call away.

IT Support for Denver Business Owners

Employee Onboarding & Offboarding

A lot can go wrong when bringing on a new team member. We handle new device setups, password resets, 2-factor authentication, and anything in between so they can hit the ground running. When they leave, we take care of removing them from system environments and restricting access to sensitive information so your company data remains in the company.

We'll Talk Tech For You

Vendor Management

Integrating multiple systems can often be a headache. At eCreek, we work directly with your existing subscription providers, such as Comcast and CenturyLink, to eliminate the middleman— you. When issues arise, we connect with the relevant providers on your behalf, so you may never have to call Comcast again! Our seamless system integration ensures your operations run smoothly and efficiently.

Levels of IT Support

Fully-Managed IT Support

Fully-Managed IT Support

With our fully managed IT support package you get a dedicated team of expert techs managing your business technology, not a faceless help desk. It’s like having a dedicated in-house team of experts at your back, anticipating and reacting to your every IT need.

Co-Managed IT Support

Co-Managed IT Support

Scaling your organization comes with a lot of overhead and even the best IT departments need a little help sometimes. Our co-managed IT services keep your in-house department in the driver’s seat while we provide support wherever it’s needed.

Project Based IT Support

Project-Based IT Support

Not sure how much IT support your business or nonprofit needs? With our project-based IT support you can get on-demand help for specific projects when you need it. This cost-effective model adjusts to your business needs and can be scaled to meet your monthly project goals.

CLOUD SERVICES

Introducing internal infrastructure and hardware can be a nightmare. Our cloud services include things like industry-specific scheduling software, workforce management, and server migration to the cloud.

Server Support and Network Management

Whether cloud-based or on-site, we will keep tabs on the health of your server to keep it operating at peak performance. We’ll manage it all- software, hardware, security, backups, and everything in between. We can bring in a firewall, recommend equipment, and more.

Office 365 and Google Workspaces

Does your organization use Microsoft Office or Google Suite? We can manage, migrate, and support all aspects of both. From installations to integrations, we’ll make sure every person on your team is equipped with the programs your business depends on.

Data Backup and Recovery

Keeping your data secure is a top priority for us. We will make a copy of your business technology data and store it safely on a server. Should you lose your data, have your systems go down, or be the victim of a ransomware attack, we can pull this copy and reload it back into your systems.

Why Choose eCreek IT

Benefits of Denver IT Support For Businesses

Predictable Costs 24/7

When an IT crisis strikes, the last thing you need is to worry about a huge bill. With eCreek, emergency support, on-site maintenance, and all our services are included in your package, ensuring no surprise fees. Enjoy 24/7 predictable costs and peace of mind, knowing you’re covered when you need it most.

Expert Knowledge Base

Even the most experienced IT professionals have their blind spots. That’s why we cultivated a team of experts from all types of IT backgrounds to make sure we can help you with whatever your technology can throw our way.

 Transparency

It takes a great amount of trust to give someone access to your business’s sensitive data. That’s why we have a full open-door policy. Ask us any questions about your systems, and we will answer them in plain english, so you can feel comfortable leaving them in our hands.

Tailored IT Packages

Keeping your data secure is a top priority for us. We will make a copy of your business technology data and store it safely on a server. Should you lose your data, have your systems go down, or be the victim of a ransomware attack, we can pull this copy and reload it back into your systems.

eCreek
4.9
Based on 48 reviews
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Queenie BurdagoQueenie Burdago
21:20 04 Dec 23
Aleksander MurakhovkiyAleksander Murakhovkiy
16:12 29 Nov 23
Top notch IT service; very professional with amazing customer servce.
AlexAlex
17:47 21 Nov 23
These guys came in and helped take off all the technical lift of day to day business operations so I could focus more on my actual job role. They are quick to communicate and are very fast to solve problems.
Gabriela RyanGabriela Ryan
15:48 20 Nov 23
The team at E-Creek has been instrumental in helping us grow as an organization while protecting our data. As we have expanded they have provided expert recommendations and solutions that accommodate changes in our organization. They are very responsive and efficient in resolving IT issues we have. They go above and beyond to provide us additional information and guidance and are proactive in helping us predict problems and respond to them. We enjoy working with them and look forward to them continuing to help us fortify our cyber defenses and keep our communications and technology running smoothly in the future.
todd frederkingtodd frederking
22:07 16 Nov 23
We are in month 2 with eCreek and we are very happy with the experience. Proactive and responsive!!
Justin FeiderJustin Feider
20:18 16 Nov 23
These guys kill it! They are always quick to respond when I'm in a pickle. Whether it be a computer issue or software issue, they always figure it out and get me back up and running. 🙂
Channa TorkChanna Tork
14:29 08 Jun 23
eCreek team are very awesome, we always get prompt responses and putting all kind of efforts to resolve the issues. We are so happy to have them as our IT support.
david weishausdavid weishaus
16:34 06 Mar 23
I've worked with E-creek for four years for IT and virtual reception/phone support. The team is solid. Colter and Kristi and Angela and Dexter are truly an extension of my business team and I feel grateful for my relationship with them. They're responsive and competent and trustworthy. Overall, one of the best business decisions ive made as a business owner was to sign up with E-creek IT.
Tony JonesTony Jones
22:58 03 Mar 23
I've worked with Ecreek for a number of years I think their entire team is outstanding always available, hardworking and dedicated to their craft just a real solid company / team
Justin BaltzJustin Baltz
19:38 03 Mar 23
The best IT vendor out there! Ecreek is very responsive, fast, and will always provide amazing support. Our company has seen great efficiencies and productivity in technology since bringing Ecreek on.
Steve HardingSteve Harding
19:32 03 Mar 23
ECreek's VOIP phone service has worked great for us, and they have been very responsive and easy to work with.
Tim TaravellaTim Taravella
04:13 04 Jun 22
These folks are super helpful to my small nonprofit handling all our IT needs from telephones to PC recommendations and security.Highly recommend working with them whatever size your firm is!
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