Top Notch Customer Service & Technical Support

Denver Customer Support Services

Outsourced customer services solutions for small businesses.

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Program Specific Customer Support

Customer Support Services for Businesses

eCreek Customer Support has been utilized by organizations across several industries, including State Tourism Boards, Non-Profit Organizations, over-the-top Television Service and Technology Companies. Each program is tailored to the specific needs of your business or organization so we can provide top-notch customer service and technical support to your clientbase.

Outsource Your Customer Support

Omnichannel Support

Phone, chat, ticketing systems, webform, and SMS text are all included in our Customer Support package. Whether you need an entire call center or a dedicated support rep to manage the influx of your business program calls, our customer support team can help.

Customer Support Experts

Years of Experience

We have spent years designing, implementing, and perfecting customer service programs of all sizes. From 1 agent to 100, we can help you deliver top-notch customer service.

One-On-One Program Support

Dedicated Program Manager

This person will work with you directly to launch, keep your program updated regularly, and manage the success of your campaign.



State Tourism Boards
Our customer service experts act as the frontline of communication for state tourism boards support hotlines - providing top-notch customer service and technical support for the tourism clientbase.


Non-Profit Organizations
As a non-profit association, outsourcing your customer support needs can be both cost-effective and customizable. Our customer service team has experience managing programs tailored to unique non-profit sectors.


Streaming Services
Need help managing a 1-800 number for your office or support hotlines? Our dedicated team of customer service reps will act as your support hotline frontline.


Technology Companies
We work with a number of apps, digital platforms, and technology companies that need assistance with their support tickets. Our team of customer service experts will answer your help hotline, respond to email inquiries, and act as the first line of defense for your customer service needs.

Why Choose eCreek IT

Benefits of Denver IT Support For Businesses

Predictable Costs 24/7

When you have an IT crisis, the last thing you need to worry about is a huge bill at the end. Emergency support, on-site maintenance, and all of the above services are included in your package, so you won’t be hit with a surprise fee in your hour of need.

Expert Knowledge Base

Even the most experienced IT professionals have their blind spots. That’s why we cultivated a team of experts from all types of IT backgrounds to make sure we can help you with whatever your technology can throw our way.


It takes a great amount of trust to give someone access to your business’s sensitive data. That’s why we have a full open-door policy. Ask us any questions about your systems, and we will answer them in plain english, so you can feel comfortable leaving them in our hands.

Tailored IT Packages

Keeping your data secure is a top priority for us. We will make a copy of your business technology data and store it safely on a server. Should you lose your data, have your systems go down, or be the victim of a ransomware attack, we can pull this copy and reload it back into your systems.

Based on 35 reviews
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david weishausdavid weishaus
16:34 06 Mar 23
I've worked with E-creek for four years for IT and virtual reception/phone support. The team is solid. Colter and Kristi and Angela and Dexter are truly an extension of my business team and I feel grateful for my relationship with them. They're responsive and competent and trustworthy. Overall, one of the best business decisions ive made as a business owner was to sign up with E-creek IT.
Tony JonesTony Jones
22:58 03 Mar 23
I've worked with Ecreek for a number of years I think their entire team is outstanding always available, hardworking and dedicated to their craft just a real solid company / team
Justin BaltzJustin Baltz
19:38 03 Mar 23
The best IT vendor out there! Ecreek is very responsive, fast, and will always provide amazing support. Our company has seen great efficiencies and productivity in technology since bringing Ecreek on.
Steve HardingSteve Harding
19:32 03 Mar 23
ECreek's VOIP phone service has worked great for us, and they have been very responsive and easy to work with.
Tim TaravellaTim Taravella
04:13 04 Jun 22
These folks are super helpful to my small nonprofit handling all our IT needs from telephones to PC recommendations and security.Highly recommend working with them whatever size your firm is!

Levels of IT Support

Fully-Managed IT Support

Fully-Managed IT Support

With our fully managed IT support package you get a dedicated team of expert techs managing your business technology, not a faceless help desk. It’s like having a dedicated in-house team of experts at your back, anticipating and reacting to your every IT need.

Co-Managed IT Support

Co-Managed IT Support

Even the best IT departments need a little help sometimes. Scaling an IT department with your business comes with a lot of overhead. Our co-managed IT services keep your in-house department in the driver’s seat while we provide support wherever it’s needed.

Project-Based IT Support

Project-Based IT Support

Not sure how much IT support your business needs? With our project-based IT support you can get on-demand help for specific projects when you need it. This cost-effective model adjusts to your business needs and can be scaled to meet your monthly project goals.

Free Cyber Security Assessment

Schedule an assessment with one of our Cyber Security Experts to ensure your business is protected!