Top Notch Customer Service & Technical Support
Denver Customer Support Services
Outsourced customer services solutions for small businesses.
Free Cyber Security Assessment
Schedule an assessment with one of our Cyber Security Experts to ensure your business is protected!
Program Specific Customer Support
Customer Support Services for Businesses
eCreek Customer Support has been utilized by organizations across several industries, including State Tourism Boards, Non-Profit Organizations, over-the-top Television Service and Technology Companies. Each program is tailored to the specific needs of your business or organization so we can provide top-notch customer service and technical support to your clientbase.
Outsource Your Customer Support
Omnichannel Support
Phone, chat, ticketing systems, webform, and SMS text are all included in our Customer Support package. Whether you need an entire call center or a dedicated support rep to manage the influx of your business program calls, our customer support team can help.
Customer Support Experts
Years of Experience
We have spent years designing, implementing, and perfecting customer service programs of all sizes. From 1 agent to 100, we can help you deliver top-notch customer service.
One-On-One Program Support
Dedicated Program Manager
This person will work with you directly to launch, keep your program updated regularly, and manage the success of your campaign.
WHO WE HELP
1
2
3
4
Why Choose eCreek IT
Benefits of Denver IT Support For Businesses
Predictable Costs 24/7
When you have an IT crisis, the last thing you need to worry about is a huge bill at the end. Emergency support, on-site maintenance, and all of the above services are included in your package, so you won’t be hit with a surprise fee in your hour of need.
Expert Knowledge Base
Even the most experienced IT professionals have their blind spots. That’s why we cultivated a team of experts from all types of IT backgrounds to make sure we can help you with whatever your technology can throw our way.
Transparency
It takes a great amount of trust to give someone access to your business’s sensitive data. That’s why we have a full open-door policy. Ask us any questions about your systems, and we will answer them in plain english, so you can feel comfortable leaving them in our hands.
Tailored IT Packages
Keeping your data secure is a top priority for us. We will make a copy of your business technology data and store it safely on a server. Should you lose your data, have your systems go down, or be the victim of a ransomware attack, we can pull this copy and reload it back into your systems.
Levels of IT Support
Fully-Managed IT Support
Fully-Managed IT Support
With our fully managed IT support package you get a dedicated team of expert techs managing your business technology, not a faceless help desk. It’s like having a dedicated in-house team of experts at your back, anticipating and reacting to your every IT need.
Co-Managed IT Support
Co-Managed IT Support
Even the best IT departments need a little help sometimes. Scaling an IT department with your business comes with a lot of overhead. Our co-managed IT services keep your in-house department in the driver’s seat while we provide support wherever it’s needed.
Project-Based IT Support
Project-Based IT Support
Not sure how much IT support your business needs? With our project-based IT support you can get on-demand help for specific projects when you need it. This cost-effective model adjusts to your business needs and can be scaled to meet your monthly project goals.
